Store Policy
6 Month Manufacturer Warranty Details
This warranty is on manufacturer defects only, not customer misuse and insufficient care.
Warranty includes: broken inserts on stems, un-drilled bowls, and bowl cracks, (unless due to misuse ie: banging out bowl ). Using the submission form button below, send a picture of the receipt and a picture of the damaged pipe. Shipping charges are the customers responsibility. NO RETURNS.
Please follow the directions for using and caring for your pipe. We have extensive care and maintenance instructions on our website under FAQ. You were provided a card directing you to these instructions upon purchase of your pipe.
Excluded from this warranty: Ukrainian, ceramic, clay, meerschaum, glass, brass, and porcelain pipes. Stems snapped in half & chewed stems are not covered.
DO NOT BANG OUT BOWL!
For warranty issues, fill out the submission form button below:
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Privacy & Safety
This Privacy Policy governs the manner in which Danny Boy Pipes, LLC collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.dannyboypipes.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Danny Boy Pipes, LLC.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Danny Boy Pipes, LLC may collect and use Users personal information for the following purposes:
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To run and operate our Site
We may need your information display content on the Site correctly. -
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. -
To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. -
To manage product reviews and ratings
We may use third party service providers to help us manage product reviews and ratings left by Users. -
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Changes to this privacy policy
Danny Boy Pipes, LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This privacy policy was built the web's favorite privacy policy generator.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
This document was last updated on April 07, 2018